Why are topics closed if there is no solution?
As I said, I am getting real pissed at the makers, so many people bought a plex pass and what do they get when they have troubles? -a bottomless pit to throw their ‘Love for eating S’ in. Yes, I am...
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because there are never really updates past 90 days and if an issue is still happening after an update then we would need to know or need new logs with the new version of server or whatever and a...
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Why are topics closed if there is no solution?
I can certainly understand the OP’s frustration. When the only access to support is through these forums, and a great many requests for help go with no response, seeing the post closed after 3 months...
View ArticleWhy are topics closed if there is no solution?
Plus the simple effect, it overcrowds the forum with ‘a bit a like’ posts that never get answers. And on top of that, through a search about a problem, it gives more and more hits with NO solution. So...
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Just as an example of poor state of support. I have a forum post here A Plex ninja answered it. Is this as good as an official answer by a Plex employee and correct that this feature isn’t supported?...
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Why are topics closed if there is no solution?
taraba: Is this as good as an official answer by a Plex employee and correct that this feature isn’t supported? That feature is not supported. All the ninjas have access to ask employees things...
View ArticleWhy are topics closed if there is no solution?
You are also welcome to ping anyone from this page with a @mention like @BigWheel https://forums.plex.tv/about Read full topic
View ArticleWhy are topics closed if there is no solution?
I saw a post (maybe it was on reddit) that it’s frowned upon to mention employees to try to get support Read full topic
View ArticleWhy are topics closed if there is no solution?
What is frowned upon is pinging 30 people at once, or pinging folks continually on 30 topics in 5 minutes. Or making a topic and immediately pinging folks not giving anyone else a chance to answer...
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Why are topics closed if there is no solution?
beckfield: So I’m wondering, have any metrics been taken to see if this engagement program has made a difference? If Plex can’t guarantee at least a ( NON-automated ) response, even if it’s no more...
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Why are topics closed if there is no solution?
Still seeing all-too-common instances where threads get closed after 3 months with no apparent notice from anyone. Still wondering if any metrics were taken to see if the engagement program made any...
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Why are topics closed if there is no solution?
So sad that this thread is still open This means they have more things to do than help us out. Anyway, If my new bought OLED TV from LG in 2021 has in the list of APPS, installed on the tv, a PLEX...
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TOpics in regular categories are closed after three months because either the issue is solved in some other topic when folks deciide to make multiple of the same thing. Of folks just add "me too"s for...
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Why are topics closed if there is no solution?
Wow. I’m sorry, but that’s a pretty wild cop-out. Sure, some threads fit the scenarios you describe, but there are far too many threads that don’t fit those scenarios, that closed after 3 months with...
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Why are topics closed if there is no solution?
beckfield: There are even threads where the OP bumped the thread multiple times, keeping it open for months, or even years, with no response. If they ping me or anyone in that link and ask us to reply...
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Why are topics closed if there is no solution?
BigWheel: If they ping me or anyone in that link and ask us to reply we will. Not everyone coming here for help knows to do that, or how. Read full topic
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Why are topics closed if there is no solution?
@beckfield ME TOOO!!! LOL but seriously, Plex is a bit handicap when it comes to ‘explaining things’ and that is not only on this forum. So @BigWheel, I recogize your input for helping out, but you...
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